City of South Daytona recently issued the following announcement.
POSITION: Utility Billing Clerk (Full Time)
STARTING RATE: $12.16/hr.
Under the direct supervision of the Utility Billing Supervisor, performs basic customer service and cashier tasks of routine difficulty relating to collecting fees and maintaining records for customer service accounts. Work is reviewed daily for accuracy, both during the performance of a task and upon completion.
High school diploma, GED, or other certificate of competency supplemented by one (1) year of experience involving teller or cashier duties or an equivalent combination of experience and training.
Must be nicotine free and be able to pass pre-employment screenings.
- Handles first response to customer service inquiries by accessing billing software, creating service orders as requested.
- Explains policies and procedures to customers.
- Assists customers both in person, telephone and email to resolve account discrepancies.
- Takes deposits, opens new accounts and finals existing accounts.
- Receives miscellaneous and/or utility payments, posts to customer accounts or general billing; ensures accuracy of cash receipts, reconciliation of assigned drawer and prepares deposit to be submitted to Senior Billing Clerk.
- Types, files, and performs other clerical or cashier duties as assigned.
- Completes monthly and quarterly department projects.
- Accesses, inputs and retrieves information and data from a computer.
By Mail:
City of South Daytona
Attn: Human Resources Department
1672 South Ridgewood Avenue
South Daytona, FL 32119
By Fax: (386)322-3068
By Email: cweiss@southdaytona.org
Job open until filled. Feel free to call Caitlin Weiss at (386)322-3005 with any questions.
Original source can be found here.
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